Shipping Information

At TGHANDMADECRAFTS, we carefully prepare and package each order to help your handmade jewelry arrive safely. We currently accept online payments and primarily use postal services to deliver orders.

1. Order Processing

Once your online payment is confirmed, we will begin preparing your order. Processing times may vary depending on product availability, order volume, and whether an item is handmade or made to order. We will notify you if there is an unexpected delay.

2. Shipping Method

Orders are primarily shipped through postal services. The available service will depend on your delivery address and the shipping options available when your order is prepared.

3. Shipping Costs

Shipping fees depend on the destination, package size, weight, and postal service selected. Any shipping charges applicable to your order will be communicated or displayed before you complete your purchase.

4. Delivery Times

Delivery times vary depending on the destination, postal service, customs procedures, public holidays, and other circumstances beyond our control. Postal delivery estimates are not guaranteed, and delays may occasionally occur.

5. Shipping Confirmation and Tracking

Where tracking is available, we will share the tracking number or shipment details after dispatch. You can use the provided information to check your parcel’s progress through the relevant postal service.

6. Accurate Delivery Information

Please provide your full name, complete postal address, phone number, and any other delivery details requested during checkout. Incorrect or incomplete information may result in delays, failed delivery, or additional charges.

7. International Orders and Customs

For international shipments, customs duties, import taxes, and other destination-country charges may apply. Unless otherwise stated at checkout, these charges are the customer’s responsibility. Customs inspections and local postal procedures may also affect delivery times.

8. Delayed, Missing, or Damaged Packages

If your order has not arrived within the expected delivery period, please contact us with your order number so we can help investigate. If your package arrives damaged or you receive the wrong item, please contact us promptly and include clear photographs of the package and product where possible.

We will work with you to review the issue and determine the appropriate next steps.

9. Contact Us

For questions about shipping, delivery, or an existing order, please contact us through the contact information provided on our website. We are happy to help.

Thank you for supporting TGHANDMADECRAFTS and handmade craftsmanship.

Return & Refund Policy

TGHANDMADECRAFTS (TGHMC)

At TGHANDMADECRAFTS, every piece of jewelry is carefully handcrafted with patience, creativity, and attention to detail. We want you to be happy with your purchase. If something isn't right, we're here to help.

1. Returns & Eligibility

If you are not satisfied with your purchase, you may request a return within 14 days of receiving your order.

To qualify for a return, items must:

• Be unused, unworn, and in their original condition.

• Be returned with their original packaging, where possible.

• Be accompanied by proof of purchase or your order number.

For hygiene reasons, we reserve the right to refuse returns of worn or damaged jewelry unless the item is defective or was damaged upon arrival.

2. Damaged, Defective, or Incorrect Items

We carefully inspect our handmade jewelry before shipping. However, if your order arrives damaged, defective, or different from what you ordered, please contact us within 48 hours of delivery.

Please include your order number, a brief description of the issue, and clear photographs of the item and its packaging.

Once we review your request, we will offer an appropriate solution, which may include a replacement, repair, or refund, depending on the circumstances and availability.

3. Refunds

Once your returned item has been received and inspected, we will notify you whether your refund has been approved.

Approved refunds will be issued to your original payment method where possible. Please allow 5–10 business days after approval for the refund to be processed. Your bank or payment provider may require additional time.

Original shipping fees are generally non-refundable unless the return is due to our error, a defective product, or applicable law requires otherwise.

4. Return Shipping Costs

For returns due to a change of mind, the customer is responsible for return shipping costs.

If an item arrives damaged, defective, or incorrect due to an error on our part, please contact us before returning it so we can discuss the appropriate return shipping arrangements.

We recommend using a trackable shipping service, as we cannot guarantee receipt of items sent without tracking.

5. Handmade & Custom-Made Jewelry

Each piece of TGHANDMADECRAFTS jewelry is handmade, so slight variations in bead placement, color, and pattern may occur. These small differences are part of the unique character of handmade craftsmanship and are not considered defects.

Custom-made, personalized, or specially commissioned items are generally not eligible for returns or refunds due to a change of mind, unless the item is defective, incorrect, or applicable law provides otherwise.

6. Cancellations

If you wish to cancel an order, please contact us as soon as possible. We will do our best to accommodate your request before production or shipping begins.

Orders that have already been shipped or custom items that have already entered production may not be eligible for cancellation.

7. How to Request a Return or Refund

To request a return, replacement, or refund, please contact us through our website's contact page and provide:

• Your name and order number.

• The reason for your request.

• Photographs of the item, if applicable.

We will review your request and respond with the next steps.

8. Contact Us

If you have any questions about this policy or need assistance with an order, please contact TGHANDMADECRAFTS through our website.

Thank you for supporting handmade craftsmanship. We appreciate your trust in TGHANDMADECRAFTS and strive to make every purchase a positive experience.

This policy does not limit any consumer rights that may apply under the laws governing your purchase.

An elegant set of handmade Crystal & Seed Bead earrings featuring faceted crystal beads and glass cabochons woven into intricate geometric and patterns, framed by precision seed beads and set on secure post backings, designed by TG Hand Made Crafts.

Sophisticated, delicate, and full of charm. This collection features handcrafted crystal earrings, perfect for adding an elegant pop of color to both casual and formal outfits.

• High-End Sparkle: Made with faceted, light-catching glass crystal beads and luminous cabochons that reflect light beautifully from every angle, neatly framed by non-tarnish metallic seed-bead accents.

• Premium Security: Earrings are finished with high-quality, secure post backings and sturdy friction butterfly clutches so you never have to worry about them slipping out.

• Size: Lightweight, flat-backed fit designed for comfortable, all-day daily wear.